Significant Web Outage Impacts Numerous Online Platforms and Mobile Apps

An extensive web outage has impacted numerous sites and mobile apps globally, with users noting problems accessing the internet after problems at Amazon’s cloud computing system.

The impacted services comprise the social media app Snapchat, the gaming platform Roblox, the messaging service Signal, and the language learning app Duolingo, as well as several Amazon-owned services like its key e-commerce platform and the Ring device manufacturer.

Across the United Kingdom, the financial institution Lloyds was disrupted in addition to its branches the bank Halifax and the Scottish bank, while there were additional accounts of problems accessing the HM Revenue and Customs online portal on that morning. Additionally in Britain, multiple Ring customers took to social media to state their security devices were malfunctioning.

Solely in the United Kingdom, reports of problems on particular apps ran into the many thousands for every service.

Officials confirmed that the outage originated in the east coast of the America at Amazon Web Services, a section that provides crucial internet framework for many firms, who rent out capacity on the company's servers. Amazon Web Services is the biggest global online services platform.

Shortly after late night (PDT) in the America (8 in the morning BST), Amazon confirmed “increased failure rates and latencies” for the cloud services in a region on the eastern US of the America. The cascading impact appeared to affect platforms worldwide, with the problem monitoring service showing outages with the corresponding services in different parts of the world.

Cisco’s Thousand Eyes, a platform that reports on online failures, also reported a surge in issues on Monday morning, and numerous instances found in Virginia, the site of Amazon’s US-East-1 region where AWS said the outage began.